Contact Us

Whatever information you're looking for, we're happy to help. In fact we may already have just what you need right here on our site.

General
I'd like to give you feedback on my Costa experience
We'd love to hear from you whether you've got good or bad comments about Costa. We take any complaints or feedback very seriously and we'll try to rectify anything you're unhappy with as effectively as possible.

Your feedback gives us the chance to put things right and help improve our service in the future. Fill in our online form below.

If you'd prefer to speak to someone, please give us a call on 2375 1109 for customer care or 21493038 for the head office. Our hours are 9:00am - 5:30pm Monday - Friday, or you can write to us at:

Costa Customer Services,
The Penthouse,
Block A,
Papillon Court,
Birbal Street,
Balzan,
BZN 9019.
I have a query about Costa's food and drink.
Coffee making is an exact art, and at Costa we can make your favourite drink exactly as you like it. So whether you prefer skimmed, full fat or soya milk, enjoy caffeinated, decaffeinated, or fair-trade coffee, the choice is all yours.

Looking to maintain a healthy diet? Or just want to know more about the ingredients we use? Either way, we've made it nice and easy for you to find all our nutritional information using our online tool. If you'd like more info, or just want to give us some much appreciated feedback, please feel free.

We'd love to hear from you, so please fill in our online form below. If you'd prefer to speak to someone, please give us a call on 2375 1109 for customer care or 21493038 for the head office. Our hours are 9:00am - 5:30pm Monday - Friday, or you can write to us at:

Costa Customer Services,
The Penthouse,
Block A,
Papillon Court,
Birbal Street,
Balzan,
BZN 9019.
I'd like to know more about Costa Stores
Opening times

Our opening times vary by store. Please take a look at our store locator to find out when you can get your first and last coffee fix of the day.

Disability access

At Costa we aim to provide fully for all our customers, including those with disabilities. Please take a look at our store locator to find your nearest accessible store.

Suggest a new location

Found the ideal location for a brand new Costa coffee store? Don't keep it to yourself; let us know all about it. Get in touch using the form below.

Something to say

If you'd like congratulate us on a perfectly served coffee, or just want to give us some much appreciated feedback, please feel free. We'd love to hear from you, please get in touch using the form below.

If you'd prefer to speak to someone, please give us a call on 2375 1109 for customer care or 21493038 for the head office. Our hours are 9:00am - 5:30pm Monday - Friday, or you can write to us at:

Costa Customer Services,
The Penthouse,
Block A,
Papillon Court,
Birbal Street,
Balzan,
BZN 9019.
I want to know about Costa's Corporate Social Responsibility policies.
Costa Foundation

At Costa, we're as passionate about being a responsible business as we are about great coffee. So we're doing all we can to make sure that serving a perfect coffee means serving a more responsible one. You can find out all about the Costa Foundation here.

Island Hotels Group Holdings

We're part of Island Hotels Group Holdings. Like to find out more? You can click here
I want to report a fault on the Costa website
Had a problem using costamalta.com? Let us know the problem using the form below
I would like to work for Costa
Whether you’re looking for a career opportunity, part time work, in store or office roles, you can find all the information on our careers page.

If you would like to send us your CV or ask any job related questions please do so on [email protected].
I would like to ask a question about a new store opening
If a new Costa store is looking to recruit a notice is usually placed on the Costa Coffee Malta Facebook page and on the local press.
I would like to know about the minimum working age at Costa
The minimum working age is 16.